Frequently Asked Questions

Shopping for a Extended Car Warranty

Can I Take My Vehicle For Repair Anywhere?


Yes, You can choose any dealer or local mechanic to perform the repairs on your vehicle with your Total Auto Protect vehicle service plan.




How are repair claims paid?


With Total Auto Protect the claims process is quite simple. Bring the vehicle to the repair facility of your choice, Present your Total Auto Protect information to the service professional and we'll pay for any covered repairs. All you pay is your deductible. There is no limit on the amount of claims you can file.




Do I really need a vehicle service contract?


Your vehicle is a huge investment. The longer it stays working, the more value you'll receive from your investment. Our total coverage plans are designed to protect all major mechanical breakdowns of your vehicle. A vehicle service contract is definitely needed when you consider how expensive parts and labor can be to fix nowadays.




What is a vehicle service plan?


A Vehicle Service Plans purpose is to provide mechanical protection beyond the standard manufacturer or powertrain warranties. Vehicle Service Plans may also include car rentals, roadside assistance, travel reimbursement and towing expenses. We recommend purchasing a Vehicle Service Plan instead of having to pay whole repair bills. Some vehicle service plans offer a wide range of deductibles, allowing you to determine just how much you'd like to pay out of pocket toward the repairs.




What do your extended car warranty plans cover?


It all depends! It mostly depends on the make, model, year and mileage of the vehicle. Coverage options and plans are built to suit and may vary. You may feel free to view our coverage plans or call for more information.




Is this auto insurance?


No. Auto insurance usually offers liability or collision protection. Extended car warranty plans can help you limit or eliminate cost for covered breakdowns. When you add an extended auto warranty, you're properly covered for the worst life throws at you.




How can I get a free warranty quote for my car?


Receiving an extended warranty quote for your vehicle is easy. All you need to do is visit our quote page and provide your vehicle's make, model, year and mileage. No VIN number necessary!




What happens if I want to cancel my contract?


We are quite confident that you'll love your Total Auto Protect coverage plan. If for any reason you are unhappy we offer a money-back guarantee. Coverage plans can be cancelled within 30 days for a full refund. After that time period, a pro-rated refund will be issued for the unused portion of your contract.




Can I transfer coverage?


Of course! You can transfer your Total Auto Protect plan to the new vehicle owner. Many client's purchase our plans when selling automobiles as an incentive for prospective buyers. All you need to do is provide us with the proper documentation of the transfer and we'll take care of the rest!





Purchasing a Extended Car Warranty

What forms of payments are accepted?


Total Auto Protect proudly accepts all major credit and debit cards from the most popular brands. We accept VISA, MasterCard, Discover and American Express.




Can I change my payment method?


Of Course! You can change/update your method of payment at anytime by calling us or logging into your Total Auto Protect account online.





Using Your Extended Car Warranty

What happens if I want to cancel my contract?


We are quite confident that you'll love your Total Auto Protect coverage plan. If for any reason you are unhappy we offer a money-back guarantee. Coverage plans can be cancelled within 30 days for a full refund. After that time period, a pro-rated refund will be issued for the unused portion of your contract.




Can I transfer coverage?


Of course! You can transfer your Total Auto Protect plan to the new vehicle owner. Many client's purchase our plans when selling automobiles as an incentive for prospective buyers. All you need to do is provide us with the proper documentation of the transfer and we'll take care of the rest!




How do I contact Total Auto Protect?


You can visit our contact us page or call our customer care team at (844) 438-1444.




How and where do I get repairs done?


You can present your extended car warranty service agreement to the licensed ASE certified repair shop of your choosing before they begin any type of repairs. Once the mechanic and repair shop receives confirmation and authorization that the repair is covered they have the green light to start repairs on your vehicle. You have the ability to take your vehicle to any ASE Certified dealer service centers, independent automotive repair shops and franchise repair centers.




Do I need any type of maintenance or service records to file a claim?


No. We do not require maintenance or service records for every claim. We may require service and or maintenance records for claims that might be maintenance or service related.




How many warranty claims can I file?


You are free to file as many claims as you'd please for the duration of your coverage period. We may require additional vehicle information if we feel these claims or issues your vehicle is having, existed before your coverage began. Consult your vehicle service agreement for more information.





Get A Free Quote

As one of the fastest growing auto warranty companies in the country, Consistently satisfied customers lead to increased call volumes – earning us our superior reputation for quality customer service, and more work for our Preferred Service Provider!

CALL US TOLL FREE

Tel: 1 (844) 438-1444

EMAIL US
HOURS OF OPERATION

24 Hours A Day / 7 Days A Week

OVER 40 YEARS EXPERIENCE
OUR SERVICES
VISIT US

With over 40 years of experience in this industry we guarantee true satisfaction.

- Mechanics

- Car Checks

- Oil and Break Checks

- Breakdown Services

- Tire Change

- Battery Change

501 Silverside Road

Wilmington, DE 19809

FORMS OF PAYMENT
google 5 star.png
fb-reviews.png
instagram-follow.png

*A Vehicle Service Program (VSP) is often referred to as an "extended auto warranty," "used car warranty," or “service program,” but is not a warranty. A VSP does, however, provide repair coverage for your vehicle after the manufacturer's warranty expires. A VSP is a contract between you and a VSP provider or administrator that states what is a covered repair and what is not. Total Auto Protect is an administrator of VSPs and does not sell warranties. 

By entering my information and clicking “NEXT,” I provide my electronic signature: (1) providing my consent to be contacted by Total Auto Protect LLC.  in order to receive price quotes. I understand that included in my consent is my agreement that I may be contacted via email or at the telephone number provided, including my wireless number, using automated technologies, including texts and prerecorded messages, even if it is registered on a federal, state, or corporate Do Not Call list. I understand that consent is not a condition of purchase or receipt of services. If my area is not covered, I may be referred to an alternate provider; and (2) agreeing to the privacy policy. Click Here to view full Privacy Policy.

 

Total Auto Protect uses the terms “Warranty,” “Extended Warranty,” “Program,” and “Extended Service Program,” with “Vehicle Service Contract” and “Extended Service Contract” for marketing purposes only.