Smart Warranty Denials
Was Your Smart Warranty Claim Denied?
Smart Warranty Denials
Your Smart Warranty Claim can be denied – Read below about why your Smart Warranty Claim may be denied.
Can your Smart Warranty Claim be denied?
Yes, your Smart Warranty can deny you for a handful of reasons. Your Smart warranty will cover you most of the time. However, if you filed a claim that had anything to do with negligence, lack of maintenance or improper repairs you can be denied coverage.
What are some common reasons a Smart Warranty Claim is denied?
1.) The Broken “Part” Is Not Covered! One of the most common reasons Smart warranty claims are denied is that whatever part that is broken is not covered. Every Smart warranty comes with a list of what is, and is not covered, so it’s important that you understand what’s going on before filing a claim. Make sure to read and understand your contract entirely before requesting to file a claim.
2.) If the responsibility for the repair is covered by an insurance policy, manufacturer and/or dealer customer assistance program, or any warranty from the manufacturer, such as extended drivetrain, major component or full Coverage warranties your claim can be denied.
3.) Your vehicle was totaled by your insurance company or if it was stolen and not recovered.
4.) Extreme modifications tamper with major parts, if you modify your car, do not tamper with important parts. If anything goes wrong with those parts in the future, the Smart Warranty isn’t liable because you chose to do it knowing they aren’t good for your car.
What can I do if my Smart Warranty Claim was denied?
- While your Smart Warranty claim might have been denied, we want to let you know there is still hope. You might appeal the claim denial by contacting your Smart warranty company in writing, and let them know you would like to appeal the claims denial. Once sent, your Smart warranty company should send you further instructions on how to appeal your Smart's warranty denial.
What does my Smart Warranty not cover?
A Smart Warranty will not cover any damage due to environmental conditions or conditions that are natural, such as floods and earthquakes. The warranty also does not cover: misuse, neglect, failure to do maintenance, improper handling of the car or repairs of third party repair facilities and aftermarket components.
Why purchase a Smart warranty?
If you currently own, lease or finance a Smart you can take advantage by purchasing a Smart Warranty Program to help protect you from costly repairs.
Some of the Benefits included with a Smart warranty are:
Free Roadside Assistance
Guarantee on covered repairs
30 Day Money Back Guarantee
Considering canceling and switching providers?
Are you considering canceling your warranty and switching providers?
Switching to Total Auto Protect will save you time and money.
The benefits of switching to Total Auto Protect:
Save Money On Next Repair
Requesting Service is Fast & Easy
Fast & Hassle Free Repair
Can I cancel my Smart warranty if my claim was denied?
Yes, you can cancel your Smart warranty if your claim was denied. Keep in mind if you are canceling simply because something wasn't covered, you’re failing to see the bigger picture. People often get carried away and make an impulsive decision to cancel their Smart warranty without taking the financial implications into account. If this was your first claim with the warranty company and you have decided to cancel for any of the common reasons listed above you should reconsider as all warranty companies will deny coverage for those reasons. If you do decide to move forward with cancellation of your Smart Warranty due to your claim being denied, we want to let you know most companies do offer a 30-day money-back guarantee on cancellation which will entitle you to a full refund during that time. If you decide to cancel your Smart Warranty after 30 days you will be liable for the cancellation fees listed below.
Canceling after 30 Days would result in the following deductions:
Pro-Rated Refund (calculated by the amount of time you had the warranty)
Cancellation Fee (early termination fee)
Administrative Fee (paperwork, filing and processing fees)
Any amounts paid to repair facilities (if you had used the warranty and had your vehicle repaired)